Connect Facebook Messenger
Answer Messenger chats from your Facebook Page in the same inbox as WhatsApp.
0:35 video with captions, recorded in the Klickkonnect app.
Steps
- In the menu open Facebook, Facebook Page.
- Press Continue with Facebook and log in with the account that manages your Page.
- Choose your Page and allow access to messages and comments.
- Tick the Pages to connect and press Connect selected.
- Messenger chats now appear in the shared inbox with a blue badge. Use the Messenger tab to see only them.
Good to knowYou can reply freely for 24 hours after the customer's last message, and up to 7 days with Meta's Human Agent tag, which is added for you.Your chatbots and Smart Response answer Messenger chats too.
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